Legal notices and general conditions of sale

 

Article 1: Application of the general conditions of sale

Acceptance of these general conditions of sale

These conditions apply to the sale of products by Les Halles de Quercamps on its shop accessible by Internet by phone, email and fax. They are automatically made available to the buyer on the home page of the website www.hallesdequercamps.com. Consequently, the fact of placing an order implies the full and unreserved acceptance of the buyer to these "General Conditions of Sale" (hereinafter referred to as GTC), to the exclusion of all other documents such as prospectuses, press, catalogs or e-mailing, issued by the seller and which are only indicative. The fact that the seller does not avail himself at a given moment of any of the provisions herein can not be interpreted as a waiver of any of the said conditions at a later date. Our offers are exclusively reserved for major and capable clientele. If you are a professional, and in order to comply with the legislation in force, thank you to report it so that establishes a DSA (simplified accompanying document) that will eventually accompany the goods.

The GSC can be modified at the initiative of the Halles de Quercamps with a 7 days notice. The amended terms and conditions are then applicable to any transaction recorded on the website 7 days after the first version of the amended GTC has been posted online.

The fact for a natural or legal person to order on the website www.hallesdeqercamps.com carries full and complete adhesion of these Terms.

Evidence

The data recorded by the site constitutes the proof of all the orders.

Legal Notice

In accordance with the provisions of Article 6 III-1 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, this page contains the legal notices and general conditions of use of the site.

Publisher of the site

This site is the property of Etablissements Caron, SAS with a capital of € 236,521.48

Registered in the Trade and Companies Register of Boulogne sur Mer B352243570

Registered office: 15 rue des Fiefs, 62380 Quercamps

SIRET: 352 243 357 000012 - APE: 4634Z - VAT FR15352243570

e-mail: contact@hallesdequercamps.com

telephone: 03 21 39 65 60

Publication Director

The director of the publication of the website is Mr Nicolas FRANCOIS, as President.

Hosting the site

The provider providing accommodation, direct and permanent storage is:

Deleganet - 9 rue Jean Noel Dubout - 62100 CALAIS

 

Personal data

The personal data of Internet users collected through the website www.hallesdequercamps.com are collected and processed in compliance with the provisions of Law No. 78-17 of 6 January 1978, known as the Data Protection Act.

The controller is the publisher of the site as identified above.

The personal data collected on www.hallesdequercamps.com are exclusively intended for the publisher of the site. No personal data is transferred or communicated to a third party.

This data is used to process and manage orders placed by the user on the website www.hallesdequercamps.com.

The collected data can also be used to send the user the promotional offers and newsletters of the site and its partners, as soon as the user has indicated his agreement by ticking the box provided for this purpose on the form of the website. 'registration.

In accordance with the aforementioned law, the user has the right to access, rectify and delete personal data concerning him. To exercise this right, the user can send his request:

by email at contact@hallesdequercamps.com

or by mail at: Les Halles de Quercamps, 15 rue des Fiefs, 62380 Quercamps

The user also has the right to oppose the collection of his data. The user is however informed that the data communicated through the forms on the site www.hallesdequercamps.com and identified as mandatory are required at Halles de Quercamps for the processing of orders and response to messages received. The placing of order or the processing of the messages can not consequently be carried out if these data are not informed by the Net surfer.

 

Cookies

The user is informed that during his visits to the site, a cookie may be installed automatically on his browser.

The cookie is a block of data that does not identify users but is used to record information relating to the navigation of it on the site.

The setting of the browser software makes it possible to inform of the presence of a cookie and possibly to refuse it in the manner described on the website of the C.N.I.L. (Www.cnil.fr).

The user has a right of access, withdrawal and modification of personal data communicated through cookies under the conditions indicated above.


Intellectual property

The website operated at www.hallesdequercamps.com is the property of SAS Les Etablissements CARON.

This site is also a work protected by the law of intellectual property. It includes texts, images, photographs, illustrations, logos, themselves protected by industrial and intellectual property rights.

The use by the user of the site www.hallesdequercamps.com is strictly reserved for private use - the right of use by the user is limited to the consultation of information on the site.

Any use, reproduction, total or partial download of the site hallesdequercamps.com, or any of its elements text, images, photographs illustrations, logos without the agreement of its owner or the owner of the rights is consequently prohibited, at the exception of private copying for personal and non-commercial purposes.

Any infringement of this article is likely to be penalized and civilly sanctioned, in particular for the purpose of the counterfeit and will result if necessary the payment of damages and interests.

 

Terms of Sales

Version of the 01/05/2017

legal information

 

Minors and legal capacity

Ordinance No. 59-107 of 7 January 1959, Law No. 74-631 of 5 July 1974 and Article L.3353-3 of the Public Health Code prohibit the sale of alcohol to minors. Any customer ordering wine, champagne or spirits at the Halles de Quercamps undertakes to be 18 years old at the date of the order.

C.N.I.L. right of access to the file

In accordance with the provisions of Law No. 78-17 of January 6, 1978, the site www.leshallesdequercamps.com has been the subject of a declaration to the Commission Nationale Informatique et Libertés.

The personal information requested, to the services of Halles de Quercamps, carriers and banking institutions, are essential to processing your order.

You have the right to access, modify, rectify and delete your personal data, by writing to Halles de Quercamps, 15 rue des Fiefs - 62380 Qercamps.

 

Alcohol abuse

Alcohol abuse is dangerous for your health and consume in moderation.

 

Illustrations

The photos of the articles presented on the site are not contractual.

 

Complaints

All claims must be made to:

The Halles de Quercamps

15 rue des Fiefs - 62380 Quercamps

Tel: 03 21 39 65 60

contact@hallesdequercamps.com

 

Article 2: Price

Our selling prices are those indicated on the electronic catalog of the site during the order. The electronic catalog is regularly updated. The prices are inclusive of VAT, in euros, excluding postage, subject to manifest error.

The prices are exclusive of VAT for professionals who identify themselves in the section reserved for professionals.

The detailed table of postage rates is presented in the "Delivery" section of the site.

Price differences between the Halles de Quercamps store and the hallesdequercamps.com website can occur, the reason being the existence of two very different competitive realities.

 

Article 3: Content of the order

The order must strictly comply with the offer as issued on the site and in particular formats, proposed quantities and validity dates.

 

Article 4: Steps of the order

The order assumes the Customer's prior knowledge of the present C.G.V., the price and the essential characteristics of the chosen Products, available on the site.

Order taking is done via the dematerialized order form available online at hallesdequercamps.com.

The Customer communicates the information requested, necessary for the completion of the sale, in the "Customer Area" section. On this occasion, he takes care not to omit any information essential to the proper execution of the delivery, such as a possible access code to the building.

The Customer is identified by means of his e-mail address and his personal password.

The Customer accepts the order by clicking on "validate" after having chosen the payment methods and having entered the requested indications to allow it, in the zones provided for this purpose. His acceptance is then final, subject only to the possible exercise of his right of withdrawal described below.

The Halles de Quercamps confirm the order to the Customer by e-mail summarizing the latter, as well as the terms of exercise of the right of withdrawal, the address of the establishment to which the Customer may submit claims and information after-sales service and commercial guarantees.

Article 5: Loyalty and Sponsorship Program

HDQoins®

Les Halles de Quercamps offers its customers financial advantages materialized in the form of HDQoins®. The amount of HDQoins is indicated on each eligible item on the hallesdequercamps.com website.

The HDQoins are usable after the expiration of twenty-four (24) hours from the billing of the order opening the rights to the Customer, only on our website www.hallesdequercamps.com. HDQoins are not usable in our store. HDQoins can be used to pay for postage.

HDQoins are nominative and valid for 2 years from the date of acquisition.

Products ordered and paid in part or in full by Euros Fidelity can not give right to refund.

The balance of HDQoins acquired via the website hallesdequercamps.com (loyalty and sponsorship) is available on the site in the section "customer area".

 

Article 6: Settlement date

Any order for Deliverable can only be validated if it is accompanied by the payment of the full price of T.T.C. and shipping costs.

In case of absence of reception of the regulation by the Halles de Quercamps at the latest ten (10) days after the order, this one is automatically canceled.

 

Article 7: Methods of payment

- By credit card, in Euros

Credit card payments are secured by an SSL-based online payment system. In addition, all the banking information that you give us when you buy online, are not stored or visible on the Internet. Les Halles de Quercamps certify the confidentiality of your data. Only bank cards with the acronym CB, VISA, EUROCARD or MASTERCARD are accepted.

- By transfer

Bank details:

Domiciliation: CREDIT DU NORD AUDOMAROIS ENTREP

For international transfers:

IBAN: FR76 3007 6026 8010 4127 0020 081

BIC Code: NORDFRPP

Account owner :

The Caron Establishments | 15 rue des Fiefs | 62380 Quercamps

- Paypal

By paying by paypal, the customer agrees to support the commission of 2% of the total amount of the order, corresponding to the fees charged by Paypal.

 

Payment delays

Any amount not paid at the due date gives rise to the application by operation of law and without notice to the payment of default interest corresponding to three times the rate of legal interest in force. In the event of recovery by litigation, a fixed compensation of 15% of the amount of the order will be requested without prejudice to late interest and damages.

 

Article 8: Retention of title

The transfer of ownership of the Products to the Customer is delayed until full payment of the price of the order, Les Halles de Quercamps reserving the right to repossess the Products in case of non-full payment of the price.

 

Article 9: Availability of Products

The offers are always made subject to the quantities available.

In case of unavailability of the Products ordered and consecutive cancellation of the order, the price will be refunded to the Customer within one (1) week.

 

Article 10: Destruction, loss or theft

In the event of destruction, loss or theft of the Products before the scheduled date of delivery of the order, in the absence of available stock to replace it, the Customer will be refunded the sums paid by him, to the exclusion of any other compensation. within thirty (30) days of the date of the loss.

 

Article 11: Delivery

The order specifies the place of delivery or, if necessary, the will of the Customer to proceed to the removal of the Products in store. The Customer must receive or remove the goods within a maximum of thirty (30) days of receiving the order.

Any modification of the place of delivery must be indicated by the Customer at Les Halles de Quercamps no later than 48 hours before the desired date of delivery and in any case before the assumption of the order by the carrier.

The standard indicative delivery time is 3 to 15 working days following the date of processing the validated order and the mode of transport chosen by the Customer. Guaranteed delivery times do not apply to the sale of early wines.

If exceptionally the Customer should note the absence of delivery within the time indicated above, he should immediately notify Les Halles de Quercamps to enable him to remedy the problem as soon as possible, the execution of the order then to intervene at the latest within thirty (30) days of the latter.

If the Customer has chosen to remove the merchandise in the Halles de Quercamps store, it will only be delivered to the person placing the order. To validate his identity, an identity document will be requested.

Exceedances of delivery time can not give rise to damages, withholdings or cancellation of orders in progress. However, if one month after the customer's written complaint, the goods have still not been delivered, the sale can then be solved at the initiative of one or other of the parties. The customer will obtain restitution of his payment to the exclusion of any other indemnity or damages, at the latest within one month. In any event, the delivery on time can intervene only if the customer has communicated to the seller exact information on the recipient's details. In case of error, Les Halles de Quercamps can not be held responsible for the impossibility of delivering the goods in place and time. The goods always travel at the risk and peril of the recipient. Upon receipt of the goods, it is the recipient's responsibility to check the condition of the goods upon receipt and make any necessary findings in case of breakage, damage or missing, expressing its reservations in detail on the delivery note, and within 48 hours after receipt of the goods, by registered letter with acknowledgment of receipt to the carrier, including a copy to the seller, in order to preserve his rights

The guarantee of hidden defects applies under the terms and conditions laid down by law. The guarantee of hidden defects does not cover any fortuitous case and in particular any degradation of the product due to the conditions of transport and the conditions of inappropriate conservation of the product (temperature, humidity, exposure to the light ...)

It is up to the buyer to provoke, if necessary, the advice of the seller to ensure proper storage of the product ordered. The seller takes no warranty of this kind.

Intra-Community delivery

All orders placed on our website hallesdequercamps.com and delivered in a country of the European Union is subject to the application of French law and taxes. Therefore, the buyer wishing to be delivered in an EU country mandates the company Halles de Quercamps to take care of the removal and the routing of the goods on his behalf with the carrier of his choice. Under the application of French law, all deliveries to the EU are limited quantitatively to 90 liters (equivalent to 120 bottles of 0.75L) for still wines and 60 liters (equivalent to 80 bottles of 0.75L) for sparkling wines, and in any case for 120 bottles for variegated orders without exceeding the limit of 60 liters of sparkling wines. By accepting our terms and conditions when placing an order, the buyer certifies that he / she has read these provisions and accepts them in their entirety. In the event that an order exceeds these quantitative limits, Les Halles de Quercamps will refuse the order and will then propose a tariff according to the rights and taxes of the country of export. To know the tariff conditions and conditions, contact our service contact@hallesdequercamps.com

 

Article 12: Faculty of withdrawal

In accordance with Article L. 121-17 of the Consumer Code, the Customer has a period of fourteen (14) calendar days after receipt of the Products to exercise his right of withdrawal, in accordance with Articles L 121-21 and following of the Consumer Code.

This right of withdrawal can be exercised by mail to contact@hallesdequercamps.com or by post to the following address: Les Halles de Quercamps, 15 rue des Fiefs - 62380 Quercamps.

When the Customer exercises his right of withdrawal, the Products are returned at his expense and risk, in the address above, no later than fourteen (14) days after the communication of his decision. of retraction.

The Products returned by the Customer will only be accepted by Les Halles de Quercamps if they are in their exact original condition (unopened bottles, stoppers and labels not damaged) and accompanied by their original packaging.

When the Products have been sold in a promotional lot, the whole of it must be returned to the Halles de Quercamps, because of the indivisibility of the order and the overall price invoiced.

As an exception, these provisions will not apply to orders for products that are subject to personalization or specific request from the customer when ordering (special formats, personalized packaging, etc.).

Les Halles de Quercamps will refund all the amounts paid, excluding delivery costs, as soon as possible and no later than fourteen (14) days following the date on which it was informed of the Client's decision to proceed. retract.

Repayment may be deferred until recovery of the Products or until the Customer has sent proof of the shipment of such Products, the date chosen being the date of the first of these facts.

In accordance with Article L. 121-21-8 of the Consumer Code, this right of withdrawal does not apply to first-time sales.

Liability in case of website failure or suspension of service

The Halles de Quercamps disclaim all liability resulting from the interruption of access to the website, and / or any malfunction or technical failures whatsoever, and regardless of their duration or frequency. It is reminded that any user can contact the telephone ordering service and / or go to the company store.

 

Article 13: Force majeure

Les Halles de Quercamps can not be held responsible for losses, damages or defects in delivery of an order resulting from a case of force majeure (such as storms, floods, road accidents, etc.).

 

Article 14: Applicable Law - Assignment of Jurisdiction

Any relationship between the Halles de Quercamps and the Customer is governed by French law.

The customer service of Les Halles de Quercamps is at your disposal to settle amicably any problem resulting from an order and its execution. In case of impossibility to reach an agreement, all conflicts arising from the execution of an order or the interpretation of these GTCS, and more generally agreements of any kind concluded between the parties, will be submitted to the competent courts.